Key Features
Workshop Control - Job Run Sheet
Overview of Jobs/Rollover of jobs
Daily overview of current and complete jobs (Can roll over incomplete jobs to the next day: pending jobs)
Columns
Allows custom job status types: font style/ colour/ background
Quick Filters and Detail Search Options
Filters jobs by department or service advisor or by account type Quick and Detail search options
New Job
Repair Order details retrieved from commonly used Dealer Management Systems*
Job Notes
Notes can be placed on jobs
Optional “Automated” SMS Messaging
- SMS templates available for fast messaging
- SMS message prompts when job status changes
- “Any time” SMS message function
- SMS replies routed into system or as an email reply
- SMS delivery status and communication history displayed
Batch “Import/Extract” from Dealer Management Systems
- Communicates with and extract relevant information from commonly used Dealer Management Systems* and/or CSV/Excel file
- Bookings can also be imported
Backorder Parts
Parts Delivery Status
- Overview of status of backorder parts (on order, estimated delivery date, arrived);
- Multiple access by parts and service departments to view status;
- Optional SMS notification for “Part’s Arrived”
- Optional Integration with commonly used Dealer Management Systems
Service Bookings
Calendar
Daily, weekly, or monthly overview of booked jobs
Daily Maximum Settings
Maximum number of bookings and hours can be set and modified.
Diaries (Loan Car; Courtesy Bus; Road Test; Wait Service)
Courtesy Bus
- Individual booking of seats- colour of bus reflects whether more seats available or full
- Displays number of seats available
- Allocated numerous buses
Loan Car Schedule
- Loan data details merged automatically and inserted from relevant fields, appearing in Microsoft Office document Certain cars can be password protected; cars can be booked over multiple days; can be set as in or out- all identified by colour
Road Test Schedule
Can enter details and book customer or technician
Wait Service
Wait service sheet can be modified to suit individual service department settings
Security
Username/Passwords/Permissions
Specify staff member username, password and application permission
*To confirm if your dealer management system directly “integrates” with Service Scheduler, please email us on servicescheduler@irwinsolutions.com.au