Key Features
Personal
- Easy-to-use template builder
- Subject field can include variables
- Access data from different sources
- Text merging
- Broadcast personalised messages
Intelligent SMS Replies
- Intelligent 2-way SMS
- Replies routed to designated recipient
- Original SMS attached to replies
Accountable
- Audit trail: sent SMS are saved
- Status: real-time access to SMS delivery status
User Friendly Features
- Preview of source data after upload
- Preview of messages prior to dispatch
- Localisable mobile formats
- Supports proxy environments
- Setting of default source directory
Sample Applications
Operational Efficiency
- Appointment confirmations
- Outstanding debt notifications
- Product recalls
- Internal notices (e.g. product updates)
Customer Retention
- Post-service follow-up
- Post-sale follow-up
- Service due reminders
- Subscription renewal notifications
- Warranty renewal notifications
Financial
- Product launch invites (opt-in list only)
- Marketing messages (opt-in list only)
