irwinSolutions

Client Overview

Castrol Australia

•	Castrol Australia is Australia's largest supplier of lubricants to the Automotive, Mining & Industrial industries.

Challenge:
As with any large corporation, it is a challenge for Castrol to manage communications between multiple offices, call-centres and on-the-road teams.

Our Involvement

irwinSolutions deployed swiftNOTE in multiple areas of the organisation.

This enabled Castrol Australia to use one & two-way SMS for many processes including:

•	Nationwide teleconferencing confirmations
•	Order approval confirmations
•	Trade credit notifications

Value Delivered

to Castrol Australia:
- decreased time spent on communication tasks

- shorter response times to call centre and office requests

To speak with someone about our work with Castrol Australia, please call
1300 88 84 88

irwinSolutions' efficiency and commitment as a supplier has been invaluable to Castrol Australia.”

(Andrew McGrath, National BDM - Franchise Dealer Market, Castrol Australia)